Our Terms and Conditions
Introduction
1.1 These Terms and Conditions govern the use of services provided by Qallus Jsr Inc. and the use of our website .
1.2 By accessing our Website or engaging our services, you agree to comply with and be bound by these Terms.
Services
2.1 Qallus Jsr Inc. provides outsourcing and offshoring services, including operational activities and sales.
2.2 The specifics of the services provided to each client will be detailed in a separate service agreement.
Use of Website
3.1 The content on our Website is for general information purposes only and may be subject to change.
3.2 Unauthorized use of the Website or its content may result in legal action.
User Conduct
4.1 Users agree to use our Website and services responsibly and not engage in any unlawful activities.
4.2 Prohibited actions include, but are not limited to, transmitting harmful software, attempting unauthorized access to our systems, and engaging in fraudulent activities.
Intellectual Property
5.1 All content on the Website, including text, graphics, logos, and software, is the property of Qallus Jsr Inc. and protected by copyright laws.
5.2 Users may not reproduce or distribute any content from the Website without prior written permission from Qallus Jsr Inc.
Confidentiality
6.1 Both parties agree to keep confidential all information obtained from the other party and not disclose it to any third party without prior written consent.
Limitation of Liability
7.1 Qallus Jsr Inc. will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or Website.
7.2 We do not guarantee that our services or Website will be error-free or uninterrupted.
Fees and Payment
8.1 The fees for our services will be specified in the service agreement with each client.
8.2 Clients agree to pay invoices within the agreed-upon timeframe. Late payments may incur interest charges.
Refund and Cancellation Policy
9.1 Clients may cancel the service agreement by providing written notice as specified in the agreement.
9.2 If a client cancels services within the first 7 days of signing the contract, they may be eligible for a refund of only the security deposit.
9.3 No refunds will be issued for cancellations made after the first 7 days of signing the contract.
9.4 Early termination by the client may result in a termination fee, as detailed in the service agreement.
Termination
10.1 Either party may terminate the service agreement with appropriate notice as specified in the agreement.
10.2 Early termination by the client may result in a termination fee, as detailed in the service agreement.
Compliance with Laws
11.1 Both parties agree to comply with all applicable laws and regulations, including data protection and consumer protection laws.
Service Level Agreement (SLA)
12.1 Qallus Jsr Inc. guarantees a minimum service level as detailed in Schedule B of the Agreement with Client..
12.2 Qallus Jsr Inc. commits to responding to Client inquiries within 24 hours and resolving any issues within 24 – 72 hours after responding..
12.3 If Qallus Jsr Inc. fails to meet the service levels specified, the Client may be entitled to service credits as detailed in Schedule B of the agreement.
External Links
13.1 Our Website may contain links to third-party websites for convenience. Qallus Jsr Inc. is not responsible for the content or reliability of these websites.
Privacy Policy
14.1 Use of our services and Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect user data.
Governing Law
15.1 These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.
Amendments
16.1 Qallus Jsr Inc. reserves the right to amend these Terms at any time. Changes will be effective upon posting on our Website.
16.2 Continued use of our services or Website after any changes constitutes acceptance of the revised Terms.
Entire Agreement
17.1 These Terms, along with any service agreements, constitute the entire agreement between the user and Qallus Jsr Inc. regarding the use of our services and Website.
Contact Information
18.1 For any questions or concerns about these Terms, please contact us at:
● info@qallusinc.com
● +1(437)254-4370
● +1(437)828-0005